Website Terms
About this website
Crest & Character is operated by Poles Moshi, ABN 76 263 004 687, in Australia. Contact hello@crestandcharacter.com.au. Updated 14 November 2026. These terms describe use of this website; project-specific scope and service terms are agreed separately in writing.
Information and enquiries
Website descriptions help you explore the available services. An enquiry, package interest or private concept does not create an order, payment obligation, package selection or onboarding. A project requires a written scope, current quote and acceptance of the agreed terms. Illustrative concepts and fictional identities do not imply endorsement by any agent or property owner.
Packages, prices and care
Build prices are Basic A$799, Starter A$1,499 and Pro A$2,499 for the described single-page scope. Optional care is A$49, A$99 or A$179 per month under the agreed plan. All prices are in Australian dollars. No GST is currently charged as Crest & Character is not registered for GST. We recheck treatment for quotes. Domain, mailbox, paid assets and other external provider costs are separate. Advertising and media spend are separately quoted. Changes outside the agreed scope require a separate quote and approval. No payment is taken on this site.
Delivery and revisions
Target completion windows are Basic 3–5, Starter 5–7 and Pro 7–10 business days in Melbourne, excluding Victorian public holidays. Targets are not guaranteed dates. Work starts after scope, required content and information, approvals and access are ready and a capacity/start date is confirmed. Waiting for customer content, feedback, approvals, access or scope decisions pauses affected work. Basic includes 1 revision round, Starter 3 and Pro 5. Each is one consolidated list within the existing scope. Corrections of errors against the agreed scope do not consume revision allowances.
Content and permissions
You must have authority to supply content and to permit its intended use, including agency branding, images, testimonials and property results. Claims must be accurate and supported. Draft biography and other copy require your approval. Public availability alone does not establish permission to copy imagery, reviews or other protected material. Please use delegated or supervised access, not passwords sent by ordinary email.
Intellectual property and private concepts
Crest & Character’s website design, text and materials, and third-party materials, remain subject to their respective rights and licences. Viewing a private sales concept grants no ownership and creates no purchase obligation. Ownership, source handover and licences for a commissioned website are specified in the project agreement. Your domain should remain under your control; optional care is separate from the build.
After launch
Basic includes 1 supplied-content edit of up to 15 minutes within 14 days, Starter 2 within 30 days and Pro 4 within 60 days. These are not redesigns or extra pages. Optional care is separately agreed, month-to-month, with cancellation at the paid-period end and handover arranged before hosting ends. No automatic billing is enabled here. Defect correction and rights under applicable law are separate from edit allowances.
Third-party services and outcomes
Hosting, domains, mailboxes and linked services are provided by third parties and may be interrupted or change. We cannot promise uninterrupted availability or outcomes controlled by external services. We do not guarantee leads, sales, rankings or business results. Automatic property feeds, customer CMS, CRM integration, payments, bookings, unlimited changes and advertising are not included unless separately agreed and supported.
Appropriate use and your rights
Do not misuse the site, submit unlawful content, impersonate another person, interfere with security or attempt to access private records. Nothing in these terms excludes, restricts or modifies consumer guarantees or other rights that cannot lawfully be excluded. Project-specific liability, payment and cancellation terms require a separate written agreement. Please contact us about any error or concern.